Privacy Policy

Our privacy policy explains how we handle your data.

Last updated: March 2026

1. Introduction

This privacy policy explains how we collect, use, and protect your personal data when you visit our website or use our services. We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

We are the data controller for the personal data described in this policy. We are based in the United Kingdom. If you have any questions about how we handle your data, please contact us through our website.

3. What Data We Collect

We collect personal data only when you actively provide it to us. The data we may collect includes:

  • Name – when you fill in our contact form or communicate with us
  • Email address – when you fill in our contact form or communicate with us
  • Phone number – when you provide it via our contact form (optional)
  • Message content – the details of your enquiry

We do not collect any personal data automatically through cookies, tracking pixels, or similar technologies.

4. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to your enquiry or message
  • To provide you with the services you have requested
  • To communicate with you about your project
  • To comply with legal obligations

The legal basis for processing your data is:

  • Legitimate interests – to respond to your enquiry and provide our services
  • Contract – where processing is necessary to fulfil a contract with you
  • Legal obligation – where we are required by law to process your data

5. Cookies and Tracking

We do not use cookies on this website. This means:

  • No cookie consent banner is needed
  • No cookies are stored on your device
  • No third-party cookies are present
  • No tracking pixels are used
  • No fingerprinting techniques are employed

6. Analytics

We use cookie-free analytics to understand how visitors use our website. Specifically, we use:

  • Umami – an open-source, privacy-focused analytics tool
  • statichost.uk analytics – our hosting platform’s built-in analytics

These analytics tools:

  • Do not use cookies
  • Do not collect personal data
  • Do not track individual visitors across sites
  • Do not store any data on your device
  • Process data in compliance with UK GDPR

Analytics data is aggregated and anonymous. We can see general trends such as page views and referral sources, but we cannot identify individual visitors.

7. Data Sharing

We do not sell, trade, or rent your personal data to anyone.

We may share your data with:

  • Our hosting provider (statichost.uk) – which is UK-based and processes data on our behalf to deliver hosting services
  • Law enforcement or regulatory bodies – if required by law

We do not transfer your data outside the United Kingdom.

8. Data Retention

  • Contact form submissions – we retain your data for as long as necessary to deal with your enquiry and for up to 2 years afterwards for record-keeping purposes.
  • Client project data – we retain data related to your project for the duration of our business relationship and for up to 6 years afterwards to comply with legal and accounting requirements.
  • Analytics data – aggregated analytics data is retained indefinitely as it does not contain personal information.

9. Your Rights

Under UK GDPR, you have the following rights:

  • Right of access – you can request a copy of the personal data we hold about you
  • Right to rectification – you can ask us to correct inaccurate data
  • Right to erasure – you can ask us to delete your personal data
  • Right to restrict processing – you can ask us to limit how we use your data
  • Right to data portability – you can request your data in a machine-readable format
  • Right to object – you can object to our processing of your data

To exercise any of these rights, please contact us through our website. We will respond within one month.

10. Complaints

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

11. Children’s Privacy

Our services are not directed at children under 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

12. Changes to This Policy

We may update this privacy policy from time to time. If we make significant changes, we will notify affected clients by email. The “Last updated” date at the top of this page indicates when the policy was last revised.

13. Governing Law

This privacy policy is governed by the laws of England and Wales.